1. Overview
In cases where physical resources are dispatched, this policy governs the process.
2. Delivery Methods and Timeline
- Physical materials, if applicable, will be shipped via reliable courier services.
- Delivery timelines depend on the recipient’s location and courier policies but typically range from 7 to 21 business days.
- Students will be notified of tracking details once items are shipped.
3. Shipping Charges
- Any applicable shipping charges will be communicated during the order process.
- For international shipments, students are responsible for any customs duties or import taxes that may apply.
4. Digital Resources
- All digital materials, including course content and resources, are delivered online and accessible via The Quran Mentor platform.
- No shipping fees are associated with digital resources.
5. Issues with Delivery
- If you do not receive your physical materials within the specified timeframe, please contact us at myquranmentor@gmail.com or call +971 56 264 4389.
- For damaged or incorrect shipments, notify us within 7 days of delivery to arrange for a replacement.
6. Changes to Delivery Policy
The Quran Mentor reserves the right to modify this Shipping and Delivery Policy at any time. Updates will be reflected on our website.
For questions or further information, feel free to contact us through the details provided above.